Having trouble with something in QuickBooks Online or QuickBooks Desktop? Don’t worry, we’re here to help you get back to business.

Here’s what you should do to fix an issue or find the answer you need.

Note: You can subscribe to updates by selecting Subscribe to updates on the status page. That way we can tell you when there’s an outage or scheduled maintenance that might affect how you use QuickBooks.

1. Quickbook Status

2. Search help or Google

Go to the Help icon in QuickBooks Online or press F2 in QuickBooks Desktop. This opens the help viewer, and you can search for help with anything you need. If there’s something specific you can do, this should help you find the steps. Especially if you’re seeing a specific error message or code. You can also use Google to search for help if you can’t get into QuickBooks.

3. Ask the community

See if anyone else is having trouble with the same thing on our community site. Or post a question there to see what other QuickBooks users have to say.

4. Ask us

contact us! We’re happy to help you get the answers you need.

Accepting payments should be simple. And while QuickBooks® is a useful bookkeeping tool, it can add a needless layer of complexity – especially when it comes to accepting multiple types of payment at multiple locations.

But you’re a business owner, not a bookkeeper. That’s why we created Clique a QuickBooks® point of sale system. Simply put, it’s a payment gateway that makes credit card processing easy. Clique takes the complexity out of QuickBooks® merchant services and frees you to do what you do best: run your business.

What You Can Expect from Clique:

• Manage the storefront and POS with one screen.
• Accept any payment type from multiple store locations, web sites, and mobile devices.
• Eliminate rekeying transactions.
• Record payments as they are processed.
• Protect core business data and customer data.

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